Question 1

What is Superhelp?

Accepted Answer

Superhelp is the simplest, fastest way to build and publish your knowledge base. Built by customer support professionals, for customer-first products.

Question 2

What features does Superhelp offer?

Accepted Answer

Superhelp offers the following features:

- **Easy to use**: Signup and start creating your knowledge base in minutes. No fluff.
- **Customizable**: Customize your knowledge base to reflect the theme of your brand.
- **Accessible**: Your knowledge base should be accessible to everyone, including people with disabilities.
- **SEO-friendly**: Your knowledge base should be SEO-friendly and should help your product rank higher in search engines.
- **Collaborative**: Work with your team to create, update, and maintain your knowledge base.

Question 3

What are the plans and pricing for Superhelp?

Accepted Answer

Just like the product, Superhelp's pricing plan is simple and straightforward. We are working to announce the pricing plans during our launch in January 2025.

Question 4

How does Superhelp compare with other knowledge base software?

Accepted Answer

We go through the pain of swimming through complicated user interface, pricing plans, and features to write a good article that would help our customers find the right article for their needs. We did not find a single knowledge base software that is so simple, affordable, and easy to use.

This is why we built Superhelp.

Question 5

What are some unique features of Superhelp?

Accepted Answer

Here are some highlights:

- **AI Powered Search**: Our search is powered by AI to help your customers find the right article for their needs.
- **Real-time Collaboration**: Work with your team to create, update, and maintain your knowledge base.
- **Customizable**: Customize your knowledge base to reflect the theme of your brand.
- **Accessible**: Your knowledge base should be accessible to everyone, including people with disabilities.
- **SEO-friendly**: Your knowledge base should be SEO-friendly and should help your product rank higher in search engines.

Right from creating the article to publishing it, Superhelp is designed to be simple and easy to use knowledge base software.

Question 6

Who built Superhelp?

Accepted Answer

Superhelp is built by [Skcript](https://www.skcript.com), a product development company that builds products for startups and enterprises.

Superhelp: Built to be simple, functional, and fast

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